We don’t believe in a hierarchy of core values – we prize speed, quality and reliability equally. For your sake too, it is important that speed of service is never to the detriment of quality of service. Equally, impeccable documents that are delivered late are of little value.
- Fit for purpose
Our remit is very simple – our reports, summaries and transcripts are delivered fit for purpose, and to the required deadlines – even same day deadlines, if required.Reliability is innately tied into that remit. ‘Reliability’ doesn’t simply mean getting the agreed job done. It means accuracy of content and consistency of output. Our specialist account managers and writers are used to dealing with the requirements of your sector. We ensure all of the following:
- Our account managers’ advice will help you choose the right document for your needs
- Summaries and reports are clear, reader-friendly, and focused on the issues you consider most important
- Grammar is used appropriately
- Correct spellings – including names
- Abbreviations and acronyms are checked
- Sector specific terminology is used appropriately
- Documents suit your communication requirements
- Real reliability and insight
But reliability goes deeper. Truly reliable service meets your expectations of confidentiality and security. Our clients – some of the world’s largest companies and best known organisations – trust us unreservedly. They trust us to be discreet when attending their conferences and disciplinary hearings. They trust us with their confidential information, secure in the knowledge that we have never had any security breaches. And they trust us to give them the transcription service that fits their needs.
Our clients know, too, that Ubiqus is a solid company. Since 1991 we have built a solid business with a strong balance sheet and first-class internal processes – as recognised by our ISO9001:2000 qualification. We have offices in five countries and we’re still growing – and growing sustainably. We build relationships for the long term. When you need us we’ll be here.
These are all compelling reasons why our clients choose us.
- There's one more reason, of course...